PRIVACY POLICY
Last Updated: 13/04/2025
At ERA Fitness, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how it is used, and your rights regarding your personal data. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide you with the best experience possible.
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Personal Information:
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Personal Identification Information: Name, email address, phone number and other contact details.
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Health Information: Fitness goals, workout preferences, diet plans, health status, and other details relevant to your fitness journey.
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Payment Information: Payments are processed via the secure third-party payment processor Stripe. We do not store any credit card information.
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Non-Personal Information:
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Usage Data: Information about how you access and use our website, such as browser type, device information, and IP address.
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Cookies: Our website does not use cookies.
2. How we use your information
We use the information collected for the following purposes:
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To Provide Fitness Coaching: To deliver personalized fitness programs and coaching services.
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To Improve Our Services: To analyze website usage, enhance user experience, and improve the overall quality of our offerings.
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To Communicate With You: To send important updates, promotional offers, and respond to enquiries.
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To Process Payments: To process payments for services, subscriptions, and other purchases through secure payment processors.
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For Legal Compliance: To comply with applicable laws, regulations, or legal processes when necessary.
3. How We Protect Your Information
​We use a variety of security measures to protect your personal information. This includes encryption, secure servers, and compliance with industry standards for protecting sensitive data. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Third-Party Service Providers: We may share information with trusted third-party companies that provide services on our behalf, such as payment processors, email services, and website hosting. These providers are required to maintain the confidentiality of your information.
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Legal Requirements: We may disclose personal information if required to do so by law or in response to a valid legal request by government authorities.
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5. Use of Third-Party Platforms
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To deliver coaching services, track client progress, and manage communication, we use a third-party platform called Everfit. As part of using our services, your personal information—including progress photos, training data, and communication—may be stored or processed through Everfit.
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Everfit has its own privacy practices, which are separate from ours. We encourage you to review their Privacy Policy to understand how your data is managed and protected by their platform: https://everfit.io/privacy
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While we take reasonable steps to protect your personal information, by using our services, you acknowledge and agree that some of your data will be handled by Everfit according to their terms.​​​​​​​​​​​​​​​​​​​
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6. Your Rights and Choices
You have the following rights regarding your personal data:
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Access: You can request access to the personal information we have on file.
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Correction: You can request that we update or correct any inaccurate personal information.
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Deletion: You can request that we delete your personal data, subject to certain legal and contractual obligations.
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Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in any marketing email we send, or by contacting us directly.
7. Children's Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from any persons under 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date.
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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
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ERA Fitness
Email: hello@myerafitness.com
Website: www.myerafitness.com
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